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Mike Watkins

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  • ChurnZero Email Integration - Security

    A popular feature of the ChurnZero application is the ability to synchronize email interactions between our customers and their contacts. This works when users provide access to ChurnZero so that w...

  • GMail OAuth Verification Process

    Overview In October of 2018, Google announced that it would start being more stringent with software vendors that integrate with the GMail API. As part of this initiative, applications that use "re...

  • Whitelist the ChurnZero Gmail Application within G-Suite

    As part of Google's ongoing commitment to protecting your data, a recent change in their services have caused a requirement of whitelisting applications that use certain "restricted" scopes for gma...

  • Using a Custom SendGrid Key

    Introduction ChurnZero currently uses a third party email service provider called SendGrid to send email out of our system. In doing so, we use a SendGrid API key specific to ChurnZero. This allows...

  • Play Step: Call Webhook

    Webhooks are a way to notify an application outside of ChurnZero that a contact has reached a particular point in a Play. Webhooks have become a very popular way to configure inter-application comm...