Abby Hammer
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ChurnZero for Zendesk Support
Note: ChurnZero for Zendesk Support is an add-on feature. Please reach out to your ChurnZero CSM for pricing and feature activation. The ChurnZero for Zendesk Support allows your Support team to a...
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Ticketing: Teamwork Desk
ChurnZero supports a integration with Teamwork Desk to map Tickets to accounts and contacts in ChurnZero. Read below for details on requirements for the integration and the behavior/rules of the s...
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Segments FAQs
Can't find the answer you're looking for within the Segments articles? Here are some frequently asked questions about Segments, search for your answer in here! If you need additional help, send us ...
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Daily Email Digest
Start each day with a clear game plan and actionable insights, delivered straight to your inbox! Daily Digest Contents The Daily Digest is delivered at 8 AM in your personal time zone on all days ...
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Usage Data: Segment.com Destination
If you're a Segment customer, you know how easy it is to get new integrations up and running. ChurnZero + Segment is the same - simply add a Destination for ChurnZero within Segment and no need to ...
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ChurnZero Slack ChatBot - Granting and Remove User Access
Note: The ChurnZero Slack ChatBot is an add-on module. Please reach out to your ChurnZero CSM for pricing and feature activation. Granting Access The process of granting an individual access to th...
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Segment Folders
As you create more and more Segments, ChurnZero gives you the ability to stay organized with Segment Folders. Folder Management User Permission To create, edit and delete Segment Folders, you mus...
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OKTA SSO Setup
Create OKTA App Log in to Okta, go to the Admin->Applications page, click the Add Application Button, and then click the Create New App Button. In the Create a New Application Integration dialog, ...
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Multi-Factor Authentication
Multi-factor authentication is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence to an authentication mechanism: ...
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Edit NPS Response
While we don't encourage editing NPS Responses, we realize there are some instances where this action will be necessary. If someone gives your a response by mistake or purposefully changes their mi...