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ChurnZero Customer Success

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Latest activity by ChurnZero Customer Success
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    ChurnZero Customer Success created an article,

    How do I generate HMACs?

    It is very important that we generate HMACs in the same way so that the hashing process results in repeatable outputs. To that end here are some samples in different languages of how we generate th...

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    ChurnZero Customer Success created an article,

    Integrate ChurnZero Token-Based Authentication for Success Centers

    In addition to the ChurnZero JavaScript requirement for In-App functionality, the ChurnZero Success Centers feature requires token-based authentication to ensure you have explicit control over who ...

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    ChurnZero Customer Success created an article,

    Play Step: Decision

    Please Note: Conditional Logic for Plays is only available in the ChurnZero Enterprise Edition. Please contact your ChurnZero Customer Success Manager for pricing and edition activation.    Using a...

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    ChurnZero Customer Success created an article,

    Importing Historical Survey Answers

    If you are migrating from a different survey tool, or have been collecting Survey Answers manually, ChurnZero offers a method of importing these responses into our standard Survey Modules. This wil...

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    ChurnZero Customer Success created an article,

    Manually Add Custom Table Records

    Custom Tables allow you to store supplementary information about your Accounts and Contacts. These could be things such as Invoices or Subscriptions from a financial system, or Product Feedback tha...

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    ChurnZero Customer Success created an article,

    Allow Listing ChurnZero Emails 

      In the world of email, it is difficult to ensure emails reach the inbox without sometimes being deemed spam. There are several reasons for this, but these are out of scope for the topic of this d...

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    ChurnZero Customer Success created an article,

    All Widget Types - Filters (Account Insights)

    Please Note: Account Insights are only available in the ChurnZero Enterprise Edition. Please contact your ChurnZero Customer Success Manager for pricing and edition activation.  On the Filters tab ...

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    ChurnZero Customer Success created an article,

    Creating a New Account Insight Report

    Create a New Account Insight Report Please Note: Account Insights are only available in the ChurnZero Enterprise Edition. Please contact your ChurnZero Customer Success Manager for pricing and edit...

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    ChurnZero Customer Success created an article,

    Integrate Using Amazon S3

    ChurnZero can connect to an Amazon S3 bucket to easily import data into your tenant. Using this method, ChurnZero will scan a specified bucket that you have authorized to look for files that will t...

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    ChurnZero Customer Success created an article,

    Custom Survey Reporting

    To see the results of a Survey Campaign, click Surveys > Active from the Navigation Panel on the left. Click the desired campaign to access the report. You can filter this report to only display re...