Peter Watt
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Activity overview
Latest activity by Peter Watt-
Peter Watt created a post,
January 2019 Product Updates
ChurnScore Change Metrics We have added the support for two new metrics, ChurnScore Category Change and ChurnScore value change. Now you can easily see a list of Accounts whose ChurnScore has chang...
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Peter Watt created an article,
Troubleshooting In-App Content
Verify that a Success Panel is turned on for your accounts In order to send in-app content to a contact, there must be a Success Panel turned on for that particular account. You can check this very...
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Peter Watt created an article,
Pushing ChurnZero Messages back to Salesforce as a Custom Table
We have the ability to sync messages that were sent out of ChurnZero (in-app announcements and plays) back to Salesforce into a custom object. In order for this to be done, the client must first cr...
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Peter Watt created an article,
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Peter Watt created an article,
Live Exports
Live Exports are custom reports within Google Sheets or Excel 365 that are powered and automatically updated by ChurnZero Segments. Using Live Exports, managers and individual contributors alike c...
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Peter Watt created an article,
What is the size limit for embedded images in messages?
We support images up to 2.5 MB in size, or a max width of 300px wide.
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Peter Watt created an article,
ChurnScores Guide
Click Here To Download
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Peter Watt created an article,
Growth Report
Overview The Account Growth Report empowers you to track the growth and churn rates of your customer base. The report provides easy-to-consume summaries of your Existing, New, and Churned customers...
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Peter Watt created an article,
Unsubscribe from Marketing Emails
When an email is selected as a "Marketing" Email Type, a line of text allowing the contact to unsubscribe from Marketing email messages will be added to the end of the email. When they c...
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Peter Watt created an article,
Play Step: Remove From Journey
When setting up your Journeys, you can determine the criteria for when that Journey is completed. However, you may have other factors that determine if an account leaves a Journey. Use our "Re...