Create Azure App
ChurnZero does not have an app within the Azure AD application gallery. To create a non-gallery application follow these instructions. Once this is complete, you will need your:
- X.509 Certificate
- Azure AD Identifier
Further instructions can be found here.
Configure ChurnZero
- Log in to ChurnZero and manually go to /#/app/admin/samlSetup.
- Click Add Configuration, copy both the Identity Provider Issuer (in Azure this is called the Azure AD Identifier) and X.509 Certificate into the dialog form, and click Save.
- Log out of ChurnZero, go back to Azure, and click the ChurnZero application.
- If everything was setup correctly and the email address of your Azure account matches a user account in ChurnZero, you’ll automatically be logged in to ChurnZero. If MFA is turned on you’ll still need to enter the authenticator code.
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