How do you know what your In-App Announcements will look like when they are presented to your customers? We recommend creating a Test Success Panel that only displays to an Internal test account, and then you can construct a message to go to that account.
Setting Up An Internal Success Panel
You can display different Success Panels to an account based off of the segment that they fall into. In order to set up an Internal Success Panel you will first need to construct an account segment that only applies to an internal account. You can do this by filtering on an account attribute that designates an account as internal, or just use the "Account Name" attribute and filter on the name of a specific account.
Once this segment is created, create a new success panel and apply that newly constructed account segment.
Note: Make sure that this new Panel is the first Panel in your list. If it's not, the account might fall into one of your other Panels.
You can check to see if your account is qualifying for the correct Success Panel by navigating to the Account Profile.
Set Up Your In-App Message
Once you have the perfect In-App Message constructed, make sure the Play has no entry criteria. Instead you can manually enter the Contact into the play. This requires two steps.
1. Allowing Manual Entry into the Play- This is a setting within the Play Settings Tab
2. Manually Enter the Contact into the Play- Navigate to the Contact Profile and click "Run Play" in the top right side of the screen.
Once this play is activated you can login to the test account and see your In-App Message! If everything looks good, go back to your old play, copy the content into a new play, and change the segment criteria to go out to your selected segment!